Terms and Conditions / Data Protection
General Terms and Conditions (GTC) of Omrane - Lashes & More
- The following General Terms and Conditions (GTC) apply to the use of this website and the business relationships between Omrane - Lashes & More, Grünhaldenstrasse 62, 8052 Zurich and its customers in the version currently available and valid when the website is accessed or when goods are ordered. The offer on this website is aimed exclusively at customers residing in Switzerland. A customer is any natural or legal person who maintains business relations with Omrane - Lashes & More. The GTC, the delivery and payment conditions and the data protection provisions may be adjusted from time to time. Omrane - Lashes & More asks you to read these provisions carefully each time you visit the website and each time you order goods. These GTC apply exclusively. Conflicting, supplementary or deviating conditions require the express written confirmation of Omrane - Lashes & More in order to be valid. When using this website or ordering goods, the customer confirms that they fully accept these GTC, including the delivery and payment conditions. Should individual provisions of these terms and conditions prove to be invalid or unenforceable or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The operator of this website is Omrane - Lashes & More (Imprint).
- Omrane - Lashes & More contains information about products and services. Price and range changes as well as technical changes are reserved. All information on www.lalalashes.ch (product descriptions, images, films, dimensions, weights, technical specifications, accessory relationships and other information) are only to be understood as approximate values and in particular do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. Omrane - Lashes & More endeavors to provide all information and data on this website correctly, completely, up-to-date and clearly, but Omrane - Lashes & More cannot provide any guarantee for this, either expressly or implicitly. All offers on this website are subject to change and are not to be understood as binding offers. Omrane - Lashes & More cannot guarantee that the products listed are available at the time of ordering. Therefore, all information on availability and delivery times is without guarantee and can change at any time and without notice.
- The prices quoted by Omrane - Lashes & More do not include VAT, as the company is not subject to VAT. The prices are net in Swiss francs (CHF). Unless otherwise stated, any shipping costs will be charged additionally and must be paid by the customer. Shipping costs are shown separately in the ordering process. Technical changes, errors and misprints are reserved; in particular , Omrane - Lashes & More may make price changes at any time and without prior notice. The sales prices do not include any consulting or support services.
- Orders will only be delivered after full payment has been received (exception: delivery against invoice) and provided the goods are available. If it becomes apparent after conclusion of the contract that the ordered goods cannot be delivered or cannot be delivered in full, Omrane - Lashes & More is entitled to withdraw from the entire contract or from part of the contract. If the customer's payment has already been received by Omrane - Lashes & More, the payment will be refunded to the customer. If no payment has yet been made, the customer is released from the obligation to pay. Omrane - Lashes & More is not obliged to provide a replacement delivery in the event of termination of the contract.
- The offers on this website represent a non-binding invitation to the customer to order products and/or services from Omrane - Lashes & More . By ordering via this website, including acceptance of these terms and conditions, the customer makes a legally binding offer to conclude a contract. Omrane - Lashes & More then sends an automatic "order confirmation" by email, which confirms that Omrane - Lashes & More has received the customer's offer. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal. The contract is concluded as soon as Omrane - Lashes & More sends a declaration of acceptance by email, confirming the dispatch of the ordered products or services.
- Address research: If an invoice or reminder cannot be delivered to the recipient address, the customer will be charged a processing fee of CHF 10.00 per address research.
- The invoice is payable within 10 days. Omrane - Lashes & More reserves the right to obtain credit checks on the customer and can pass on customer data to third parties for this purpose. In the event of late payment, a default interest rate of 5% per year plus reminder fees of CHF 25.00 will be charged. In the event of late payment , Omrane - Lashes & More is also entitled to assign the claim to third parties or to commission debt collection at the customer's expense. The products delivered to the customer remain the property of Omrane - Lashes & More until full payment has been made.
- The customer has the payment options specified during the ordering process. Omrane - Lashes & More reserves the right to exclude customers from certain payment options or to insist on payment in advance without giving reasons.
- Deliveries are sent by post or courier service to the address specified by the customer in the order. Invoicing is done by email or post. With dispatch, benefit and risk are transferred to the customer, as far as this is legally permissible. If the delivery cannot be delivered or the customer refuses to accept the delivery, Omrane - Lashes & More can terminate the contract after sending a complaint by email to the customer and setting a reasonable deadline and invoice the costs for the effort. The customer is obliged to check the delivered goods immediately after receipt of the delivery and to report any defects for which Omrane - Lashes & More provides a guarantee immediately in writing by letter or email to the address in the imprint. Returns to Omrane - Lashes & More are at the customer's expense and risk. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address specified by Omrane - Lashes & More in the imprint. If the inspection by Omrane - Lashes & More reveals that the goods do not have any detectable defects or that they are not covered by the manufacturer's warranty, Omrane - Lashes & More can charge the customer for the costs of returning the goods or any disposal.
- The customer is granted a right of withdrawal for 30 calendar days after receipt of the goods. The deadline is deemed to have been met if the customer sends the written cancellation by email or letter to Omrane - Lashes & More within the deadline. The cancellation does not require any justification. Exercising the right of withdrawal leads to a reversal of the contract. The customer must return the goods within 30 calendar days in their original packaging, complete with all accessories and together with the return slip to the return address specified by Omrane - Lashes & More in the imprint. Returns to Omrane - Lashes & More are at the customer's expense and risk. Any payment already made will be refunded to the customer within 20 calendar days, provided that Omrane - Lashes & More has already received the goods back or the customer can provide proof of shipment. Omrane - Lashes & More reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the loss in value from the purchase price already paid or to invoice the customer. When purchasing eyelashes, the right of cancellation is excluded for hygienic reasons.
- Omrane - Lashes & More endeavors to deliver goods of impeccable quality. In the case of defects reported in a timely manner , Omrane - Lashes & More guarantees that the item purchased by the customer is free of defects and functional during the statutory warranty period of usually two years from the delivery date. It is at Omrane - Lashes & More's discretion to provide the guarantee by repairing it free of charge, providing an equivalent replacement or by refunding the purchase price. Further claims are excluded. The guarantee does not cover normal wear and tear or the consequences of improper handling or damage by the customer or third parties, nor defects that are attributable to external circumstances. The guarantee for consumables and wearing parts (e.g. batteries, rechargeable batteries, etc.) is also excluded. Omrane - Lashes & More is unable to provide any assurances or guarantees that the data is up to date, complete and correct, or that the website, its functionalities, integrated hyperlinks and other content are available at all times or without interruption. In particular, it is neither assured nor guaranteed that the use of the website will not infringe the rights of third parties who are not owned by Omrane - Lashes & More .
- Omrane - Lashes & More excludes all liability, regardless of its legal basis, as well as claims for damages against Omrane - Lashes & More and any auxiliary persons and vicarious agents. Omrane - Lashes & More is not liable in particular for indirect damage and consequential damage, lost profits or other personal, material and purely financial damage to the customer. Further mandatory legal liability remains reserved, for example for gross negligence or unlawful intent. Omrane - Lashes & More uses hyperlinks only to simplify the customer's access to other web offers. Omrane - Lashes & More cannot know the content of these web offers in detail, nor can it accept liability or other responsibility for the content of these websites.
- Omrane - Lashes & More may process and use the data recorded during the conclusion of the contract to fulfill the obligations arising from the purchase contract and for marketing purposes. The data necessary to fulfill the service may also be passed on to commissioned service partners (logistics partners) or other third parties.
- Omrane - Lashes & More reserves the express right to change these terms and conditions at any time and to put them into effect without notice. In the event of disputes, only substantive Swiss law shall apply, excluding conflict of law rules. The UN Convention on Contracts for the International Sale of Goods (CISG, Vienna Sales Convention) is explicitly excluded. All legal relationships are subject to Swiss law. The place of jurisdiction is Zurich (ZH), Switzerland.
- If you have any questions about these Terms and Conditions, please contact info@lalalashes.ch
